How It All Started
Mr. Khanh Le has a dream to become a doctor since he was a little boy in Vietnam. He is inspired by his father who is an army nurse in South Vietnam. He has seen his father helping people for years which really motivated him to be a doctor. When his father was forced to take his family away from Vietnam and start over in Melbourne, Khanh was only 15 years old and thought it would finally be his chance to fulfil his life-long dream. However, he did not have enough English skills to support his academic performance. He couldn’t apply for medical school. After few years in chemical engineering, Khanh finally got the courage to pursue his dream. With his father’s inspiration and his brother’s and sister’s support, Khanh opened Maidstone Family Clinic in June, 2017. To Khanh, the most important thing is to reach and help as many people as he can. As an immigrant himself, Khanh fully understands all the struggles and difficulties people need to go through when they come all the way around to Australia. That’s why he chose Maidstone as the place to set up this clinic.
Firstly, there is a lot of traffic at the Ballarat Road and Churchill Avenue. Secondly, Maidstone is a multicultural community. This shows the core value of Maidstone Family Clinic: to reach and help as many people from different countries and cultural background as we can. That’s why Maidstone Family offers high quality and inexpensive medical service. In addition, free medical checks and assessment are also provided in our clinic. We have English, Vietnamese and Chinese Speaking staff in our clinic. Also we are recruiting doctors from different countries so we can help patients from different cultural backgrounds. With our doctors and staff, Maidstone Family Clinic aims to help improving people’s well-being in Maidstone and eventually make Melbourne a better city.
Clinic Staffs
Practice Manager: Khanh Le
Practice Nurse: Van Mien Le
RN Nurse: Sophie Nguyen
RN Nurse: Tien Tran
Receptionist: Vi Dang
Receptionist: Oanh Luu
Receptionist: Kim Hoang
Maidstone Melbourne
Braybrook Avondale Heights
Maribyrnong Highpoint
Footscray Tettenham
Sunshine Sunshine North
Main Service Area
We are located close to public transport, with parking available nearby for those who prefer to drive.
Public Transport:
Tram route 57 tram provides public transport from Flinders Street Station in the city to Cordite Avenue, West Maribyrnong, on the border of Maidstone, while tram route 82 tram provides public transport from Moonee Ponds (Ascot Vale Road / Puckle Street) to Footscray (Leeds Street / Irving Street) passing through Maidstone for a segment of its journey. It is one of very few Melbourne tram routes which do not travel through the Melbourne CBD.
West Footscray and Tottenham train stations are the closest to Maidstone but many residents catch the bus to Footscray station (where trains are more frequent).
A number of different bus routes pass through Maidstone.
The Maribyrnong River Trail connects cyclists to the Footscray Road off-road path and into Docklands and the Melbourne CBD.
Bus Transport Routes:
410 - Sunshine Station - Footscray via Ballarat Road. 410 route bus towards Footscray pass near the Clinic Premises. Get off at stop Churchill Ave/Ballarat Rd (Maidstone) and continue along ballarat road till 191 ballarat road destination. 410 route bus towards sunshine from Footscray pass through the same Churchill Ave/Ballarat Rd(Maidstone) stop. Get off at this stop to reach Maidstone Family Clinic at 191 ballarat road.
408 - St Albans Station - Highpoint SC via Sunshine Station. 408 route bus towards Highpoint SC.Get off at stop Ballarat Rd/Churchill Ave (Maidstone) and Continue along Churchill Ave 80m and Turn left at Ballarat Rd to reach the Maidstone Family Clinic at 191 ballarat road. 408 bus route towards St albans station pass near the clinic premises as well. Get off at stop Rooney St/Churchill Ave (Maidstone). Continue along Churchill Ave 80m and Turn left at Ballarat Rd to reach the Maidstone Family Clinic at 191 ballarat road.
Practice Information
Home visits
Home visits are available for regular patients whose conditions prevent them from attending the surgery
Fees and billing arrangements
Fees are payable at the time of consultation.
All Medicare and DVA card holders will be bulk billed.
Standard Consultation: $60
Long Consultation: $90
Allied Health Professionals
Podiatrist: Bang Nguyen
Physiotherapist: Georges Mattar
Dietitian: Lily Lu
Psychologist: Patricia Stimmler
Acupuncturist Herbalist: Tseu Shaw
Appointments
Please phone the practice on 03 9318 1881 for an appointment. Emergencies will always be given priority.
Walk-in appointments will be allocated the first available consultation, and will usually be required to wait.
Longer consultations
Longer consultations are available by booking online or please advise the reception staff if you require extra time.
Practice services
General Practice, Aged care assessment, Aged residential Care, Asthma, Audiology, Birth Control, Blood pressure monitoring, cholesterol, Chronic Disease Management, Counseling, Depression, Diabetes, Dieticians, ECG heart checks, Family planning, General Mental Health Services, Health counseling, Health information/referral, Home Visit, Immunisation, Medication Reviews, Men’s Health, Mental health information/referral, My Health Record Ready, Nursing, Nutrition, Pain, Overseas travel advice, Pathology General, Physiotherapy, Podiatry, Pregnancy Test, Psychology, Refugee health, Residential/ out of home care, Safe Sex, Sexual health, Skin disorders, Weight.
Communication / Telephone policy
Staff will take your details, and will only interrupt a consultation if the problem is urgent. Patients who require communication assistance are asked to let the reception staff know when making the appointment.
Test results
If you have been referred for a test, please ensure you contact us for the result within two to three days. Results will not be provided over the telephone.
Reminder System
Our practice is committed to preventative healthcare. You have the option of registering to receive healthcare reminders that are appropriate to your care.
Management of Patient Health Information
Our practice is committed to maintaining the confidentiality of your health information. For more details, please ask to see our Privacy Policy.
Patient Rights
Patients have the right, and are encouraged, to participate in decision about their healthcare.
Referrals And Engaging With Other Services
Our practice regularly engages with local health services, such as specialists, allied health and hospitals. If required, your GP will provide sufficient information (a referral letter) to plan and facilitate optimal patient care.
Patient Feedback
Please speak to a member of the clinical team, or the administrative staff, if you have suggestions, or are unhappy with the service you have received.
Alternatively, you can contact:
Victorian Ombudsman
Level 2
570 Bourke Street
Melbourne VIC 3000